FAQ

111be FAQ — All Your
All Your Answers in One Place

From registration to withdrawal, every question you might have about 111be is answered here in plain English. If anything's still unclear, our support team is always ready to help.

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Topic-Based Help

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The 111be FAQ is organized into 6 main categories covering all questions and answers. Choose your topic and find what you need in no time.

Registration & Account

All your questions about opening a new account, the verification process, and updating your profile.

5 Questions

Login & Security

Questions and answers on passwords, two-factor authentication, and account security.

5 Questions

Deposits & Payments

Everything about depositing via Mobile Pay and Nagad — minimum amounts and processing times.

5 Questions

Withdrawals & Payouts

Everything you need to know about withdrawing winnings — how it works, processing times, and minimum withdrawal amounts.

5 Questions

Betting & Sports

All your questions answered on live betting, odds, bet types, and sports including cricket and football.

5 Questions

Bonuses & Rewards

Everything about welcome bonuses, cashback, loyalty points, and promo offers.

5 Questions

111be FAQ — Why Read It?

111be is one of Bangladesh's most popular online betting platforms, with thousands of Bangladeshi players placing bets on cricket, football, and more every day. Whether you're new or an experienced bettor, questions come up — how to deposit, how long withdrawals take, how to claim bonuses, or what to do if you forget your password. This 111be FAQ page has clear, straightforward answers to all of that.

We believe that when 111be members have access to clear, transparent information, their betting experience becomes far more enjoyable. That's why this 111be FAQ is written in plain, straightforward language — no jargon, just the answers you need.

Registration & Account

New Account, Verification & Profile

To register on 111be, you need an active mobile number or email address and a password. You'll also be asked for your full name and date of birth during sign-up, as 111be is strictly for users aged 18 and above. Registration is completely free and takes just a few minutes.

No. Under 111be's policy, each person is allowed only one account. Attempting to create multiple accounts puts all of them at risk of suspension, and any accumulated balance may be forfeited. Enjoy all the benefits through a single account.

Once registered on 111be, you can start betting and making deposits right away. However, identity verification (KYC) may be required for larger withdrawals — you'll need to submit a photo of your National ID (NID) or passport. Completing verification quickly ensures there are no delays when you withdraw.

Yes. Once logged in to your 111be account, you can update your email or mobile number from Profile Settings. OTP verification is required to confirm the change. If you no longer have access to your old mobile number, contact us at support@111be.biz.

To close your account, send a request to support@111be.biz. Before doing so, make sure your wallet has no remaining balance and all active bets have been settled. As part of responsible gaming, 111be also offers a self-exclusion option.

Login & Security

Password, 2FA & Account Security

On the login page, click the "Forgot Password?" link. Enter your registered mobile number or email address and an OTP will be sent to you. Use that OTP to set a new password. The whole process takes under 2 minutes and you're back in your 111be account.

Multiple incorrect password attempts will temporarily lock your 111be account — this is a security measure. It typically unlocks after 30 minutes. For a faster resolution, contact support@111be.biz or use live chat.

Go to Profile Settings, select the "Security" option, and enable 2FA. Once active, every login will require an OTP sent to your mobile. This keeps your 111be account protected against unauthorized access.

Yes. After downloading the 111be app, log in once with your credentials. Then go to app settings and enable fingerprint or face unlock. From that point on, every login takes just a single touch — no password needed.

Change your password immediately and log out of all active sessions. Then notify us at support@111be.biz. Our security team will review your account promptly and take the necessary action. Keep 2FA enabled to protect yourself going forward.

Deposits & Payments

Mobile Pay, Nagad & Payment Methods

After logging in, go to the Wallet section and click the "Deposit" button. Choose your preferred payment method — Mobile Pay, Nagad, or Rocket. Enter the amount and follow the on-screen instructions. Once the payment is confirmed, your 111be wallet balance is usually updated within 5 minutes.

The minimum deposit at 111be is just ৳200. Even with that small amount, you get full access to all of 111be's betting features. So starting on a tight budget is no problem — begin small, get a feel for the platform, and build from there.

Your balance is usually credited to your 111be wallet within 5–15 minutes of making a deposit. If it still hasn't appeared after that, email support@111be.biz with your transaction ID and Mobile Pay/Nagad reference number. Our payments team will verify and resolve it promptly.

111be currently supports mobile banking (Mobile Pay, Nagad, Rocket) and net banking. Card payments may be added in the future. Mobile banking methods are fast, secure, and the most widely used in Bangladesh — so they're the recommended option.

111be does not charge any additional fees on deposits. However, service charges applied by Mobile Pay or Nagad are governed by those providers' own policies. To avoid those charges, follow the method shown in the app rather than sending money directly to the 111be payment number.

Withdrawals & Payouts

Everything you need to know about withdrawing your winnings

Withdrawals from a verified 111be account are typically processed within 15 minutes to 24 hours. During peak times, it may take a little longer. Accounts with completed KYC verification receive the fastest payouts.

The minimum withdrawal amount on 111be is ৳500. You can submit a withdrawal request as soon as your winnings exceed this threshold. It's often more convenient to let smaller amounts accumulate and withdraw a larger sum at once.

If your funds haven't arrived 24 hours after submitting a withdrawal request, email support@111be.biz with your withdrawal ID. Most delays are caused by incomplete KYC, an incorrect payment number, or unmet rollover requirements. The support team will resolve it promptly.

111be charges no withdrawal fees. However, your payment provider (Mobile Pay, Nagad) may apply their own cashout charges — these are entirely subject to the provider's own policy. 111be works to ensure you receive as much of your winnings as possible.

Bonus funds cannot be withdrawn directly — they must first meet specific rollover requirements, meaning you need to wager the bonus amount a set number of times. Once those conditions are met, any winnings from the bonus can be withdrawn as normal. Full details are listed on the 111be promo page.

Betting & Sports

Live Bets, Odds & Bet Types

111be offers betting on over 30 sports, including cricket, football, tennis, badminton, kabaddi, and basketball. Cricket fans in Bangladesh will find dedicated markets for the IPL, BPL, T20 World Cup, and Test matches. E-sports betting is also available.

Live betting lets you place bets in real time while a match is in progress. Odds shift continuously based on the flow and situation of the game. 111be's live betting interface is fast and smooth, making it easy to act on opportunities as they arise. Live streaming is also available for many matches.

Once a bet is confirmed, it generally cannot be cancelled. However, 111be offers a Cash Out feature that lets you lock in a partial or full return before the match ends. This isn't available on every bet — you'll see the Cash Out button where the option applies.

The maximum bet limit on 111be varies by sport and market. Limits tend to be higher for major international cricket and football matches. To check the specific limit for a bet, refer to the bet slip or ask 111be support. VIP members enjoy higher limits.

If a match is cancelled or left unresolved due to rain or any other reason, 111be will generally refund the stake for that bet. The amount from a "voided" bet is returned to your wallet. Specific rules for each bet type are detailed in the 111be Terms & Conditions.

Bonuses & Rewards

Welcome Bonus, Cashback & Promo Offers

111be offers an attractive welcome bonus on your first deposit as a new member. Simply register and make your first deposit — the bonus will be credited to your account automatically. The bonus amount and terms may change from time to time, so check the 111be promo page for the latest details.

Yes, 111be regularly offers daily and weekly reload bonuses for existing members. A set percentage bonus is available on each deposit. Log in and head to the "Promo" section to see current offers — new promotions are added regularly, so keep an eye out.

To use a 111be voucher code, enter it in the "Voucher Code" or "Promo Code" field on the deposit page. If the code is valid, the bonus will be applied instantly. For more information about vouchers, Voucher Page here.

111be awards loyalty points on every bet you place. The more regularly you bet, the more points you earn — and once you've built up enough, they can be converted into bonus cash or free bets. Your point balance is visible on your profile page. To learn more, Rewards Page here.

Rollover means you must wager the bonus amount a set number of times before you can withdraw. For example, with a 5x rollover on a ৳1,000 bonus, you'd need to place a total of ৳5,000 in bets. Once the requirement is met, you can withdraw your full winnings. The specific terms are stated separately for each bonus offer.

Still have questions? Reach out to our support team directly

If you can't find your answer in the 111be FAQ, there's no need to worry. Our Bangla-speaking support team is available 24/7. Reach us via live chat or email for any issue — we're committed to getting it resolved quickly.

  • Email: support@111be.biz — typically replied to within 2 hours
  • Live Chat: Log in to the 111be site and click the chat button
  • Support language: Assistance is available in both Bangla and English
  • For Responsible Gaming Support this page View
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18+ only. Play responsibly. If you need help, contact us at support@111be.biz.

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